Servers are the most critical elements of any business information system and as such TechPEOPLE monitors the condition and performance of our client’s servers closely. Utilizing our advanced remote monitoring system software we monitor key parameters every 15 minutes and other parameter trends are monitored daily. All monitored data is collected and reported both in real time and via daily reports. Email notifications are sent for issues requiring immediate attention.
Based on the monitored conditions on the server, maintenance is performed as needed. In addition operating system and application software updates are installed on a weekly or monthly cycle depending on the criticality of the update.
Routine administrative tasks such as adding or removing users, setting access permissions, managing data backup, Etc. are performed as needed.
An annual assessment of the suitability of current server hardware and software is performed and recommendations are provided for upgrades, additions, or replacements.